NOVEL · Product and System Solutions
Aiphone IMU-100 Cashier, Counter, and Ticket Window Communication System
Security and Intercom - Communication Devices

Aiphone IMU-100 Cashier, Counter, and Ticket Window Communication System
The Aiphone IM series provides voice communication between staff and visitors at service counters and ticket windows separated by glass partitions. The IMU-100 control and operation unit forms a system with compatible microphone and acoustic speaker units.
Request a Quote from NOVEL ↗Key Features
Hands-free communication with VOX or push-to-talk options.
Transmit, receive, standby volume, and ambient noise settings.
IME-100 gooseneck microphone and compatible headset connection options.
Activation of speech mode via an optional motion/presence sensor when a customer approaches.
System Selection and Application
Facilitates communication between staff and visitors at bank counters, ticket booths, and glass-partitioned service desks. The acoustic tube and noise-cancelling microphone approach enables communication without drilling holes in the glass; microphone, customer detection, and waiting area announcement options are assessed based on the installation.
Technical Specifications
Show Model and Wiring Details
| Control set | IMU-100: MU-100 control + OU-100 operation unit |
|---|---|
| Microphone | IME-100; selected separately |
| Acoustic unit | IAI-100 speaker driver and acoustic tube |
| Communication | VOX / push-to-talk; depending on chosen setup |
| Installation | Desktop or under-counter with suitable mounting accessories |
Application and Project Engineering
Can be used at bank counters, ticket booths, reception desks, and protected enquiry desks. The IMU-100 is not a complete counter intercom set on its own; microphone, acoustic components, and power supply are specified according to the project scope.
Technical Resources and NOVEL Support
Aiphone official product and technical information ↗
For model selection, supply, and project planning Contact NOVEL. Regional product options and functions may vary by unit. Aiphone Turkey product and application information ↗
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