
Aiphone GT Series – Apartment and Multi-Building Intercom System
Intercom system family for visitor communication and building entrance management in apartments and residences.
NOVEL · Technical Expertise and Company Information
Apartment, residential, and multi-building intercom systems are used to plan visitor audio or video communication together with entrance management. NOVEL assesses Aiphone solutions based on the requirements of apartments, entry points, and management stations.
Manufacturing communication systems since 1948, Aiphone was awarded the Deming Prize in 1981 and 2018. NOVEL's focus is on selecting the right system for reliable communication and long-term operation.

Intercom system family for visitor communication and building entrance management in apartments and residences.
The right system is selected by evaluating call flows, users, site conditions, and existing infrastructure together. The topics below provide a general guide for product selection and project planning.
The quantities of separate units, block entrances, and security posts should be listed initially. It is defined which flat or staff member the visitor will call. A single building and a multi-block estate may not share the same call arrangement; future expansion plans must also be considered in capacity sizing.
A new installation and replacing an existing system generate different infrastructure requirements. Cable routing, type, and condition must be examined. Whether existing cabling can be retained cannot be determined solely from the series name. Compatible stations and system components are determined via site survey.
Calling, video, and door release functions should be defined as separate requirements. Components such as door locks, exit buttons, and door status contacts are addressed together. The role of security personnel and call escalation when an apartment is unreachable are planned according to operational workflows.
If mobile answering is required, supported components, internet connectivity, and terms of service must be verified. Dependencies between local communication and remote services must be separated. Administrative privileges, tenant turnover, and power outage scenarios are evaluated in conjunction with the building's maintenance plan.
Founded in 1948, Aiphone is a communication systems manufacturer awarded the Deming Prize in 1981 and 2018. The brand's quality approach addresses design, manufacturing, and product inspection collectively. For NOVEL, the priority is planning visitor and internal communication properly for clear, reliable, and long-term operation.
In a multi-building system, tenant selection, large user volumes, and management of shared entrances become paramount. A villa system can focus on a more limited user and entrance layout. The appropriate series is selected not merely by display aesthetics, but by system capacity and call handling structure.
This decision depends on project requirements and the components supported by the system. Audio or video use, station compatibility, and budget are evaluated together. Interoperability of different stations within the same building must be verified from the manufacturer configuration.
Physical connection similarity does not imply compatibility. Existing station, control unit, and cabling data must be examined. During refurbishments, which parts can be retained and which sections must be replaced are clarified using the manufacturer's compatibility data.
No; mobile answering is available only with specific models, supplementary components, and service terms. Operating requirements for local building communication and mobile service may differ. Desired applications and internet dependencies should be specified clearly at the proposal stage.
An intercom supports visitor communication and, with suitable wiring, door release control. Locks, door hardware, and access procedures must be engineered separately. The presence of video communication alone does not determine the physical security level of the door or fulfill all access control functions.
Quantities of flats, blocks, and entrances; security points; existing cable and lock configurations; and requirements for video communication and mobile answering should be provided. Future expansion, user administration, and maintenance access must also be factored into the project scope.
Aiphone publishes a product security policy. Access permissions, network topology, and supported firmware versions must be evaluated together in the project. Security features vary by model; no device should be assumed to be unconditionally "unhackable", and manufacturer updates and technical guidelines must be followed.
Aiphone outlines a quality and durability approach geared towards long-term operation. Actual service life depends on environment, installation quality, maintenance, and spares availability. The status of existing components and current support scope must be reviewed; an invariable 10, 20, or 30-year performance guarantee must not be assumed for all models.